Privacy Policy

Introduction

TC777 ("we", "us", "our") operates the online gaming platform accessible at https://tc777.cam (the "Platform"). This Privacy Policy describes how TC777 collects, uses, discloses, stores and protects the personal data of users ("you", "your") who register an account, visit the Platform, or otherwise interact with our services.

TC777 is committed to handling personal data responsibly and transparently. We operate in accordance with applicable data protection legislation and the requirements of our operating licence. This Policy should be read alongside our Terms & Conditions, which govern your use of the Platform as a whole.

By creating an account on TC777 or by continuing to use the Platform, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with any part of this Policy, you should not use the Platform and may request account closure through our support team.

Definitions

The following definitions apply throughout this Privacy Policy:

• "Personal Data" means any information that identifies or could reasonably be used to identify a living individual, directly or indirectly — including name, email address, device identifiers, IP address and financial information.
• "Processing" means any operation performed on Personal Data, including collection, recording, storage, use, disclosure, erasure or destruction.
• "Data Controller" means the entity that determines the purposes and means of Processing Personal Data. TC777 acts as Data Controller in respect of all Personal Data collected through the Platform.
• "Data Processor" means a third party that processes Personal Data on behalf of TC777, under a written data processing agreement.
• "KYC" means Know Your Customer — the identity and age-verification process required before withdrawals are processed or account limits are raised.
• "Cookies" means small text files placed on your device by the Platform to store session information, preferences and analytical data.
• "Special Category Data" means Personal Data that is particularly sensitive in nature, such as health information or data relating to problem-gambling indicators, which requires a higher standard of protection.
• "Consent" means a freely given, specific, informed and unambiguous indication of agreement to the processing of Personal Data for one or more defined purposes.

Data We Collect

TC777 collects the following categories of Personal Data, depending on how you interact with the Platform:

TC777 does not intentionally collect Special Category Data such as health records, racial or ethnic origin, religious beliefs or political opinions. Where Responsible Gambling Data touches on health-adjacent matters (such as self-reported gambling problems), it is processed solely for the purpose of providing player-protection tools and is handled with enhanced safeguards.

How Data Is Collected

TC777 collects Personal Data through the following means:

• Direct interactions: When you register an account, complete KYC, make a deposit or withdrawal, place a bet, contact support, or update your account settings, you provide Personal Data directly to TC777.
• Automated technologies: The Platform automatically collects Technical Data and Usage Data using cookies, web beacons, server logs and similar tracking technologies each time you access or interact with the Platform. See Section 7 for more detail on cookies.
• Third-party sources: TC777 may receive Personal Data from identity verification providers, fraud-prevention agencies, credit reference agencies, and payment processors in connection with KYC and AML obligations. This data is cross-referenced with the information you provide during registration.
• Responsible Gambling monitoring: TC777's systems analyse gameplay patterns and account activity automatically to identify behavioural indicators consistent with problem gambling. This analysis is conducted using aggregated Usage Data and does not require you to self-report.

Purposes & Legal Bases for Processing

TC777 processes Personal Data only where a lawful basis exists. The table below sets out each primary processing purpose and its corresponding legal basis:

Where TC777 relies on legitimate interests as a legal basis, we carry out a balancing assessment to confirm that our interests are not overridden by your rights and freedoms. You may request a summary of any such assessment by contacting our support team.

Where processing is based on your consent — for example, sending promotional emails about upcoming cricket betting markets or PSL bonus offers — you may withdraw that consent at any time by updating your communication preferences within your account settings or by contacting support. Withdrawal of consent does not affect the lawfulness of any processing carried out before the withdrawal.

Data Sharing

TC777 does not sell, rent or trade Personal Data to third parties for their own marketing purposes. Personal Data may be shared in the following circumstances only:

• Identity verification providers: TC777 uses regulated third-party KYC providers to verify your identity and age. These providers process your Identity Data and Verification Documents solely for verification purposes, under strict contractual obligations.
• Payment processors: Financial Data is shared with payment processing partners to facilitate deposits and withdrawals. References to familiar Pakistani payment methods such as Easypaisa, JazzCash, Raast, HBL, UBL, Meezan Bank and Bank Alfalah reflect options that may be available in the TC777 cashier — their inclusion does not imply any partnership, endorsement or data-sharing arrangement beyond what is strictly necessary to process a transaction you initiate.
• Fraud and AML agencies: TC777 may share data with fraud-prevention and anti-money-laundering agencies where legally required or where we have reasonable grounds to suspect financial crime.
• Regulatory and law enforcement authorities: TC777 may disclose Personal Data to licensing authorities, law enforcement agencies, or courts where required by applicable law or a valid legal order.
• Technology and hosting providers: Service providers that host the Platform's infrastructure, databases and back-office systems may have access to Personal Data in the course of providing their services. All such providers are bound by data processing agreements that restrict their use of your data.
• Group companies: Personal Data may be shared within the TC777 corporate group where necessary to deliver the Platform's services or to fulfil compliance obligations.

Cookies & Tracking Technologies

TC777 uses cookies and similar technologies to operate core Platform functions, remember your preferences, maintain your login session, and gather aggregated analytical data. The following cookie categories are used:

• Strictly necessary cookies: These are essential for the Platform to function. They enable you to log in, navigate between pages, and maintain your session securely. These cookies cannot be disabled without preventing core functionality from working.
• Functional cookies: These remember your preferences — such as your preferred language and display settings — so you do not need to re-enter them on each visit.
• Analytical cookies: TC777 uses analytics tools to understand how users interact with the Platform — which pages are visited most frequently, where users drop off, and how features are used. This data is aggregated and anonymised where possible.
• Security cookies: These help TC777 detect and prevent fraudulent activity, bot access and suspicious login patterns.

You can manage cookie preferences through your browser settings. Please note that disabling certain cookies may affect the performance or availability of Platform features. TC777 does not use third-party advertising cookies or cross-site tracking pixels for the purpose of serving targeted advertisements on external websites.

Data Retention

TC777 retains Personal Data for as long as is necessary to fulfil the purposes described in this Policy, or as required by applicable law and our licensing obligations. The following general retention periods apply:

After the applicable retention period has expired, Personal Data is securely deleted or anonymised so that it can no longer be associated with an identifiable individual. Where anonymised data is retained for statistical or research purposes, it is no longer considered Personal Data under this Policy.

Data Security

TC777 implements a range of technical and organisational security measures to protect your Personal Data against unauthorised access, accidental loss, destruction or disclosure. These measures include:

• SSL/TLS encryption for all data transmitted between your device and TC777's servers.
• Encryption of sensitive data at rest, including financial records and identity documents.
• Role-based access controls ensuring that TC777 staff can only access Personal Data required for their specific job function.
• Multi-factor authentication requirements for staff accessing internal systems that hold Personal Data.
• Regular security audits and vulnerability assessments of Platform infrastructure.
• Automated monitoring for suspicious access patterns or anomalous activity on user accounts.
• Formal data breach response procedures, including notification obligations to affected users and relevant authorities where required by applicable law.

Despite these measures, no system is completely immune from risk. TC777 cannot guarantee absolute security, and you should take your own precautions — including using a strong, unique password for your TC777 account and never sharing your credentials with any third party.

Your Rights

Subject to applicable law and certain conditions, you have the following rights in relation to the Personal Data TC777 holds about you:

To exercise any of these rights, please contact TC777 support via live chat or email at [email protected]. We will respond to verified requests within 30 days. We may need to verify your identity before processing a rights request. There is no charge for exercising your rights in ordinary circumstances; however, TC777 reserves the right to charge a reasonable administrative fee for requests that are manifestly unfounded or excessive.

Please note that certain rights are subject to exemptions. For example, TC777 is not able to erase financial or KYC data that it is legally required to retain for AML compliance purposes, even if you make a valid erasure request.

International Data Transfers

TC777 operates on a global infrastructure. Personal Data may therefore be transferred to and processed in countries outside your country of residence, including countries that may not offer the same level of data protection as Pakistan or other jurisdictions where you reside.

Where Personal Data is transferred internationally, TC777 takes steps to ensure that appropriate safeguards are in place, including:

• Executing standard contractual clauses or equivalent binding transfer instruments with Data Processors located outside the jurisdiction of TC777's primary operations.
• Conducting transfer impact assessments where required to identify and mitigate risks associated with cross-border data flows.
• Selecting third-party providers that operate under internationally recognised data protection frameworks.

You may request further information about the specific safeguards applied to any international transfer of your Personal Data by contacting the TC777 support team.

Minors

TC777 is strictly an 18+ platform. We do not knowingly collect Personal Data from individuals under the age of 18, or the higher minimum age required by the applicable operator or license jurisdiction. Age verification is a mandatory part of the KYC process, and TC777 applies automated and manual checks to prevent underage access.

If TC777 discovers that Personal Data belonging to a person under the applicable minimum age has been collected, that account will be immediately closed, all data will be deleted as soon as legally permissible, and any deposits made will be refunded to the registered payment method, less any amounts already wagered.

If you are a parent or guardian and believe that a minor under your care has registered an account on TC777, please contact us immediately via live chat so that we can investigate and take appropriate action.

Third-Party Links

The TC777 Platform may contain references to, or informational mentions of, third-party services — such as familiar Pakistani payment options including Easypaisa, JazzCash, Raast, HBL, UBL, Meezan Bank and Bank Alfalah, listed as contextual payment references only. TC777 is not responsible for the privacy practices of any third-party organisation, and the mention of these names does not constitute a link, partnership, affiliation or endorsement.

TC777 does not include outbound hyperlinks to external websites within its Platform content. If you navigate to any third-party website independently, that site's own privacy policy governs the collection and use of your data, and TC777 has no control over or responsibility for those practices.

Amendments to This Policy

TC777 reserves the right to update or amend this Privacy Policy at any time. Where changes are material — for example, where a new purpose for processing is introduced, or where data-sharing arrangements change significantly — TC777 will notify registered users via the email address on their account at least seven (7) days before the amended Policy takes effect.

For non-material changes (such as clarifications of existing language or minor structural edits), TC777 will update the "Last updated" date at the top of this Policy without issuing direct notification. It is your responsibility to review this Policy periodically.

Your continued use of the Platform after any revised Policy takes effect constitutes acceptance of the updated terms. If you do not agree with the revised Policy, you should cease using the Platform and may request voluntary account closure in accordance with the Terms & Conditions.

The current version of this Policy is always available at https://tc777.cam/privacy-policy.

Contact Us

If you have any questions about this Privacy Policy, wish to exercise a data subject right, or want to raise a concern about how TC777 handles your Personal Data, please get in touch through one of the following channels:

• Live Chat: Available 24/7 directly through the TC777 Platform. This is the fastest route to our support team for privacy-related queries.
• Email: [email protected] — responses provided in English and Urdu.

For formal data subject requests — including subject access requests, erasure requests and objection notices — please submit your request in writing via email and include sufficient information for TC777 to verify your identity. TC777 targets a response within 30 calendar days of receiving a verified request.

If you are not satisfied with TC777's response to a privacy concern, you may have the right to lodge a complaint with the data protection supervisory authority in your jurisdiction. TC777 encourages users to contact us first so that we have the opportunity to resolve any concern directly.